Are you looking for the best small business telephone service? Adding phone services to your WordPress website is the best way to manage calls from your customers. But choose one that suits the needs of your company challenging.
What is a Business Phone System?
A business telephone system is a multiline telephone system that connects your main business number to several telephones on one network.
Usually, you will add your home phone number or cellphone to your WordPress site and use the solution to receive calls from your customers. The problem with this does not look professional, and it’s harder to manage calls as a team with one telephone number.
Advantages of Using Business Phone System
- Call forwarding, routing incoming calls, call recording, caller ID, etc.
- Share a business number with many users simultaneously (the automatic officer feature allows you to route calls to the first team members available).
- Use any phone system from mobile tables and wireless phones to your mobile and computer.
- There are lower prices because private branch exchange equipment (PBX) stores in the cloud instead of facing the front costs for local equipment and new telephone equipment.
Which are The Top Business Phone systems for 2021?
- 8*8
The 8×8 expert level is excellent for combining ease of use, affordability, and extraordinary features. You can easily manage your services with online portals, and 8×8 does not require a business to have hardware-style hardware or knowledgeable IT staff to defend it and run. 8×8 provides free online training on beans and bolts products; If you want training directly, it is available at an additional cost.
Even though you can choose to use the cellphone provided by 8×8, you don’t need to do it. However, some other companies require significant investments in hardware. The cellphone provided 8×8 configures to work when you install it.
- Grasshopper
Grasshopper provides various features, including custom greetings, call forwarding, call screening, and inbound faxes. Voice messages and inbound faxes automatically convert to email, so there are no documents to convert. Grasshopper will even read your voicemail to you. The specified text message will be sent to the caller if you miss a call.
Grasshopper features can also help make small businesses look bigger. For example, everyone in your workplace can have extensions. Suppose you want to make a more professional appearance for incoming calls. In that case, grasshoppers provide customized greetings that you can customize, routing for extensions, directory names, detained music, and sound studios (for low prices) if you don’t like your voice. You want the actor. The sound tells your customers to press 13 for new sales.
Grasshoppers are for small offices that want to present professional telecommunications fronts. But in the end, it is the simplicity of grasshoppers based in the U.S., making it a winner.
- Vonage
It is a tricky category because all telephone service companies have complaints in public forums. Remember that people who comment on these forums are more likely to be unhappy with this service, while happy people do not often announce their happiness with a product. Recognizing that all the companies we saw had several complaints, winners for the best service were Vonage, one of the first telephone companies to offer VoIP phone Services for business.
- Ring Central
The central ring network “is fully excessive geographically,” according to the company’s website. It’s a luxurious way to say that if there is a service outage in your area, the system will divert your company to the data center that is not affected.
The company also provides specialists to help you determine your needs and implement products, and experts assess the actual roll-out convenience. Pricing structures can vary, which is one of the frustrating components of this VoIP (and most) system.
- Mitel
Mitel offers hosting in place for companies with their function software and cloud-based options. And for those who do not have substantial equipment expenditures (or those who prefer the superiority of VoIP systems).
Mitel provides various call center tools, such as universal queues, webchat integration, and customer back calls, so that your clients are not trapped. This product also provides call routing optimized by important variables: customer identity, location, service level, and priority. Finally, Mitel has a substantial offering of telephone hardware, including multiline IP phones and conference units and videos.
Conclusion
There is no shortage of small business telephone services that are capable on the market today. Internet-based services save your money while offering features designed for better communication.
If you want to know more about the VoIP system and want to adopt one for your office, make sure your office can support such a system.