As the need for online shopping continues to grow and so do the expectations of customers. Customers expect to receive their purchase on the date they anticipate it. It makes delivery an important aspect of the complete e-commerce experience.
But meeting this expectation isn’t easy, particularly when the recipient is in an apartment complex condo, university housing, or condominium. Most customers don’t always have homes and their packages are placed in the lobby for collection. To prevent this from happening some recipients can have the packages taken to their workplaces. And cause issues for their employers.
Lockers for parcels are a secure and reliable solution for condominium managers, university administrators, corporations and retailers facing these problems.
What Are Parcel Lockers?
A locker for parcels is a safe storage space that allows for the collection of goods by postal or courier services. The lockers typically found near the entry point to the postal office. They can also be in other public areas like railway stations, supermarkets, shopping malls and other places. They offer secure and convenient storage for parcels that aren’t delivered right away due to their weight or size.
The parcel locker is the security of a place to take their parcels home. And not have to be at home when the parcel get deliver. This is especially beneficial for people who work in the office and cannot sit at home waiting to receive a parcel.
Benefits of Parcel Lockers
Automated parcel lockers have many benefits, such as:
- Access 24/7, convenient parcel collection.
- Complete security of package delivery and a reduced risk of losing packages.
- Tracking and reporting for all shippers with a record of each delivery and pickup 100 100% Chain of Custody.
- An electronic log records eliminate the need for signatures
- Consumers can opt for either an text or email notification to receive their locker’s password.
- The costs of labor are reduced due to the smaller internal resources that are required to manage parcels, distribution and pickup. Savings on labor can be a good argument for the expense to run the program.
One of the most significant advantages of lockers for parcels is the overall customer experience. Consumers are able to pick up their parcels whenever it’s convenient for them, and not worrying about theft. Companies and building owners who provide this service are offering an invaluable service that is greatly encourage by their clients and staff.
Conclusion
Parcel lockers are able to arrange to suit the specific installation. And there are various sizes of lockers that are available as well. They range from 3.5 24 inches for the smallest locker, to 29 x 24 inches for a larger size.
Other options include an industrial touch screen camera and uninterruptible power supply badge reader, barcode reader and tamper detector with an alarm system and notification system. Additional technology can include video monitoring and surveillance as well as a receipt printer, siren, label printer, and payment module.
In short, automated parcel lockers improve the experience for customers by providing a safe and efficient solution for parcel deliveries.