Sometimes you can face issues logging into your Bellsouth email account. These issues can be rather frustrating. So, if this is currently happening to you, or you just want to know how to fix your email account problems. Then, please keep reading this guide.
But, before you find about fixing the issues with the Sbcglobal Email firstly, you should know why these issues occur with your email account.
The root cause behind login issues can also vary from an email client to a browser. So, you have to follow the solutions appropriate to the method you use to log in to your account. The reasons why these issues can occur-
On Email client-
Most of the users add their email accounts on an email client such as Outlook. So, if you have added your account to an email client, these could be the reason for the login or connection issues.
- Incorrect Server settings can play a major role in causing issues with your account. For example, if you can’t send or receive emails, reconfiguring your account can easily fix the issue.
- The outdated email client applications can especially result in these issues.
- Bad internet connection.
- Incorrect login credentials.
- Also, if your device is outdated, on which you use the email client, you might encounter such issues.
- Firewall restriction.
On Browser-
If you use a web browser to login into your SBC account, in this case, here are the possible reason for the issues-
- Incorrect login details.
- Outdated browser.
- Corrupted browser.
- Lousy internet connection.
- Outdated OS of the device.
- Less browser memory.
On Mobile device-
You can also add your SBC email account to your smartphone or tab device. But, if you face issues logging in to your account on your device, these reasons may have contributed to them-
- Outdated OS of your device.
- Incorrect login details.
- Incorrect Server Settings.
- Slow internet connection.
- Antiviruses.
- Firewall restriction.
There could be several other factors too. However, these are the common reasons for the issues with an SBC email account. Hence when you know the reason, you can move further to know how you can fix these issues-
Troubleshooting the issues with the SBCGlobal Email account
Please follow these solutions to tackle issues with your account-
- Restart your device- In brief, whether you are using a browser or email client to log in to your account, restarting can always help to fix the issue. Furthermore, it can also resolve connection issues.
- Connect your device to a good internet connection- Make sure to connect your device to a reliable internet connection. Also, ensure that you don’t connect your device to a public connection because it can cost you an account security theft. So, use either a private internet connection or a cellular network.
- Check the server settings– Incorrect settings can cost 90 percent of the issues with your SBC email account. So, if you are facing errors with your account, check the server settings. Then, make sure to follow the correct server settings to set up your email client. So if you need to reconfigure your account, you can follow these server settings for your account to add your account on any email client or device:
| Email protocol | Inbound server | Inbound port | SSL | Outbound server | Outbound port |
| POP3 | inbound.att.net | 995 | Yes | outbound.att.net | 465 |
| IMAP | imap.mail.att.net | 993 | Yes | smtp.mail.att.net | 465 or 587 |
- Free up the space in your email client- You can delete unimportant emails from your account. Also, you can block spam emails from your account. Besides this, please avoid attaching heavy files to your emails.
- Update the email client and the OS of your device-
Outdated systems and applications do not work well on the internet. So, you have to ensure that you use an updated email client to log in to your account. Also, make sure to install the latest version of the internet browser if you use a browser to log in.
- Uninstall third-party software or antiviruses- Sometimes, third-party software acquires the same ports you need to use for the SBC email account. After that, what happens here is this, you can’t use an already occupied port. So, that’s why to free up the ports, consider uninstalling the third-party software. Besides this, the antivirus can prevent you from accessing your account because of their configurations.
- Reset the account password- It is also possible that your account is undergoing a security theft. For example, hacker attacks can cause login issues as well as connection issues. So, you can also consider changing your password for the security of your account.
- Reconfigure your account- You can reconfigure your account on a mobile device or email client because it can also fix the issues with your account.
- Go to AT&T customer support- Last but not least, you can go to AT&t customer support to find the perfect solutions to fix the issues with your account. It is the easiest and efficient way to tackle the problems with your email account.
Conclusions-
The common reason for the login issues and how you can fix those issues are covered in this guide. This information is applicable on iPhone, iPad, Android devices, and email clients.
However, if you wish to seek any in-person help from an expert, visit AT&T customer support as they offer 24×7 customer support.